1Get in touch
Something not working, or an idea for the game? Email contact@algomate.se. Tell us your phone model, iOS or Android version and what happened, and we'll get back to you as soon as we can.
2How do I play?
Drag one of the three pieces onto the board. Fill a whole row or column and it pops. When none of your pieces fits anywhere, the round is over and your points are added to your total.
3Is Poppis free?
Yes. Every world, buddy and look can be unlocked by playing. The game is paid for by ads, and you can remove the ads between rounds with a one-time purchase.
4How do I remove ads?
Open Settings (the gear on the home screen) and tap Remove ads. After buying, the ads between rounds are gone for good. Reward videos are still there if you want a bonus, but only when you choose them.
5I bought Remove ads but still see ads
Open Settings → Restore purchases while signed in with the same Apple ID (iPhone) or Google account (Android) you bought with. If that doesn't help, email us. Refunds are handled by the store you bought from: Apple at reportaproblem.apple.com, Google Play at Google Play refunds.
6What happens to my total if I take a break?
Your total stays alive as long as you play within 48 hours. If you miss that, the game lets you watch a video to rescue half of it, otherwise it starts again from zero. The buddies and looks you have unlocked are always kept.
7How do I change my leaderboard name?
Open Settings → Leaderboard name, type a new name and tap Save. Please keep it friendly and don't use your real full name.
8Can I turn off music, sounds or vibration?
Yes. Each has its own switch in Settings.
9Can I change my ad privacy choices?
Yes. In the EU/EEA, UK and Switzerland you'll find Settings → Privacy settings in the game. On iPhone you can also control tracking in iOS Settings → Privacy & Security → Tracking. On Android you can reset or delete your Advertising ID in Android Settings → Privacy → Ads (on some phones Google → Ads). Read more in our privacy policy.
10My progress is gone
Progress is saved on your device. Deleting the app or moving to a new phone starts the game over, and unfortunately we can't restore it.
11How do friend challenges work?
After a round, tap ⚔️ Challenge and send the link to a friend. When they open it, Poppis starts a round against your score and you both see who won. No link? Your friend can type the challenge code under ☰ → Challenge code.
12How do I delete my data?
Deleting the app removes everything stored on your device. To remove your leaderboard entry, email contact@algomate.se with your leaderboard name.
13Is Poppis on Android?
Yes. Poppis is out now on Android: get it on Google Play. The iPhone version is coming to the App Store very soon. Your progress is saved on each phone, so it doesn't move between an iPhone and an Android phone.